1) Internet risks – give examples of four things that can go wrong with a transactional site?
A transactional website is defined as ‘website where customers are able to order goods or services.’ (Transactional Website, http://www.theteacher99.btinternet.co.uk/theteacher/ict/ict1_52.htm , viewed on August 22, 2010) In other words, it is an online shopping portal and people can do their shopping by accessing it. It is customary for these websites to allow the customers to choose their desired goods, learn more about them and pay for them. Despite the convenience that such pages can provide, they also possess some downside and four of the disadvantages they possess include the following:
• This system is dependent on the reliability of the internet connection of the user. If there is any problem with the internet connection during a transaction, the transaction may be brought to a halt and this can entail losses to both the seller and the client.
• With the advent of cyber piracy, some of these websites give the opportunity for some hackers to access the details of clients. This normally happen when the security features of the websites are inferior and when it occurs, fraud and theft can occur at the cost of the client.
• In addition, due to the lack of formal regulatory body over the internet, there may be a vast of opportunity for people to create such websites and attempt to appear as genuine online shopping platforms, while they set out to deceive the users.
• A fourth risk that can derive from the use of transactional websites is the fact that despite ample amount of descriptions available on the internet, the customer will never have a chance to see the product with their own eyes and try it, unless they purchase the product. This leaves a vast possibility of getting disappointed from what was purchased.
2) Write down a definition for each:
a) E-commerce:
E-commerce refers to the exchange of good and services against funds via electronic means such as the World Wide Web. According to the European commission, it is defined as ‘doing business electronically’ (1997).
b) E-business:
In very simple words, the term e-business refers to the process of undertaking business activities via electronic means. It is much more than e commerce since it includes all business activities besides the act of just buying and selling. One of the most popular means of undertaking e business is the internet.
3) What is the difference between buy side and sell side e Commerce?
The buy side of an e commerce business is the one that is related to the activity of obtaining supplies, that is it is the department that makes purchases. In contrast, the sell side of the e-commerce refers to the sales of goods to customers as well as potential customers via electronic means.
4) Describe the different types of eBusiness
The different types of eBusiness include the following:
B2B (Business to business):
It is related to electronic trading that takes place between two businesses. E.g. it can be the business between a producer and a retailer or wholesaler.
B2C (Business to consumers):
This relates to the use of electronic means to reach the customer directly. Online shops are a good example of this.
B2G (Business to government):
It refers to the electric means that are available to businesses to make governmental bodies aware of their needs, opinion or products.
C2B (Consumers to business):
This is when the consumer utilizes electronic means in order to attempt to reach businesses in order to enable trade to take place. For instance, a consumer may use such a platform to invite tenders from rival businesses.
C2C (Consumers to consumers):
It refers to the electronic means available to consumers to trade among themselves. This can occur on popular platforms such as eBay or on other sites like Gumtree.
C2G (Consumers to government):
This refers to the electronic platform that consumers would use to exchange ideas, views or show opposition to governmental agendas. Consumer groups can use such platforms to communicate with the government.
G2B (Government to business):
This refers to the electronic means that governmental bodies would use to advise private sector businesses about the updates in law or policy. This also offers businesses the opportunity to show their opinion to the government.
G2C (Government to consumers):
Government to consumer e-business platforms allows the government to send information or make transactions with consumers. This kind of transactions will more commonly take place using the internet.
G2G (Government to government):
This is a platform whereby different government agencies or bodies communicate with each other electronically.
5) Which digital technology has the highest penetration rate? Explain and source your answer.
Mobile phone is the digital media that has the highest rate of penetration. This is explained by its huge popularity in all layers of society. Mobile phones are as ppopular with teenagers as they are with elderly or business executives. According to survey results made by Moconews.net, our globe now has 4.1 billion subscribers to mobile technology and this figure is due to go up.
(moconews.net, http://moconews.net/article/419-4.1-billion-mobile-subscribers-mobile-helping-reduce-digital-divide-sli/ , viewed on August 22, 2010)
6) List: Four drivers to adoption of sell-side e-commerce by business.
Four drivers are:
1) Lower cost since there is no need to have a physical location accessible to customers.
2) Increased convenience to the customer since trade is round the clock
3) All information will be available to the customer on a single platform which can be accessed anywhere.
4) Avoid the normal usage of mainstream advertising since most advertising is done online.
7) Four barriers to adoption of sell-side e-commerce by business.
The four barriers are:
1) Costly to set up, both in monetary terms and in terms of resources.
2) Possibility that system can be corrupted from fraudulent outside parties.
3) Maintenance demands can be high in terms of resources and expertise
4) Employees reluctance due to job loss anxiety
8) How might a restaurant in Sturt Street Ballarat benefit from an online presence?
Being a restaurant, a business like this will not be able to directly sell and deliver its products to the customers. However, having an online presence for such a business can be a very important and determining matter in terms of competitiveness. The following aspects of the business can be improved via online resources:
a) Bookings – The restaurant can have a website which allows the customer to view its menus, specials and location and this can website can feature a booking facility which will aid business.
b) Advertising – Advertising online can have an immense potential of attracting new customers since nowadays almost everybody spend time online.
c) Interact with customers – The advent of websites like True Local, allows customers to write reviews about restaurant. This will not only put the restaurant on the map but also provide further advertising for the business.
d) Being online means having round the clock presences at the customers reach. This can allow the restaurant to be known people which are not only locals in ballarat.
9) What are some examples of Digital information?
The following is a list of examples of digital information:
• Mobile phones
• Internet
• Digital television
• e-books
• Personal digital assistants
• DVD
• Compact disc
• Video game
10) What is the semantic web? Are we there yet?
A semantic web is one that is centered on the needs of the client. It is precise in answering the needs of the users, hence reducing search time by the client. Such a type of website is what any online business strive to achieve, however, there is still room for progress in that area.
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